Compliance Hotlines

CDM makes every effort to resolve patient concerns in a timely and professional manner. Our staff is available on site should patients require assistance with matters related to their care, including questions regarding treatment estimates and financial statements. The offices of billing compliance at CDM and CUIMC hospital are additional contact resources for our patients. We thank our patients for the opportunity to serve in our community.

To report billing concerns to the CDM/CUHC Office of Compliance, call 212-305-9075. To contact the CUIMC Office of Billing Compliance, call 212-305-7739

To report billing compliance concerns to an outside agency, call 866-627-3767 or submit  a concern here. The hotline is available 24 hours a day, seven days a week. You can make a report confidentially and anonymously.